All UK licensed operators now run automated checks at point of registration so that if certain pieces of information match an already excluded account the registration is automatically declined. Unfortunately that wouldn't appear on the surface to be true. I have chat logs available if you need to see them. I don't think this is correct, and would like to see the funds refunded. At this point I was informed no refund would be issued as they closed my account within 24 hours, so they don't have to issue me any refunds. On the 25th I still hadn't heard anything, so I contacted live chat again. Upon contacting Paddy Power support via live chat to request a refund, I was twice told I'd hear from their payment team (after having first verified my identity via the usual documents). Only after the losses, my account was locked due to the self exclusion. I was then able to deposit (and lose) £925 in total. On May 24th 2018 I was able to open account with the exact same email address (and no username), as my self excluded account. Incidentally I am also excluded from Betfair since before the merger. I have been self excluded from Paddy Power for a long time. If true this would likely be a breach of license. Found for the Player - The player claims they were allowed to sign-up a 2nd account using exactly the same details as a self-excluded account.
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